You may feel like you are searching in vain for a needle amongst the haystack of tools available to Seller Tools. There are many choices and they all promise to make life easier. Imagine assembling a piece of complicated furniture without a guide. How to make smarter decisions and reduce your workload.
Let’s talk about inventory management first. Inventory systems are a must if you have a stockroom that looks like it was hit by a tornado. Sortly or Cin7 can keep track of what’s new, what’s old and what’s going to be replaced. These apps will do all the work for you. Forget about endless spreadsheet rows. You’re getting a personal assistant who will never ask for a pay raise.
The next on the list would be customer relationship management or CRM. This is not just an acronym used in business meetings. Imagine remembering every detail of every client with whom you have worked. Impossible, right? HubSpot or Salesforce are CRM tools that can help. These tools keep track of customer details, previous purchases, and when you might want to reach out. Consider them a magic mirror, reflecting your customer’s personality.
Automated platforms will save you from the stress of marketing. Mailchimp, ActiveCampaign and similar services are what we’re referring to. These services allow you to send eye-catching email campaigns, schedule posts on social media, and track the success of your campaigns. These tools are able to attract customers and save you from any digital headaches.
Then there’s customer service, where frustration can be the norm. Enter chatbots, like Zendesk and Drift. These virtual assistants are able to handle simple customer queries in real-time – like those FAQs you’re sick of answering. Like your virtual front office, they welcome guests 24/7 without coffee breaks.
You cannot ignore analytics. You are losing money by not mining the data from sales channels. Google Analytics, Hotjar, and other tools provide insight into the behavior of customers, performance of sites, and trends in sales. It’s almost like having a magic crystal ball to show you where your efforts are most important.
Let’s now get into the nitty gritty of finances. Accounting software can be the difference between staying in black or going into the red. FreshBooks and QuickBooks allow you to streamline your invoices, track your expenses and generate financial reports. Say goodbye to sticky notes and receipts that are tangled together.
It’s not just about clicking “add to Cart”! To get your products to the customers quickly, you need a strong shipping program. ShipStation and Easyship, which help you to compare shipping rates, track packages, and print labels, are the top contenders. Imagine moving packages from your warehouse seamlessly to the doorstep of customers.
If you have ever managed multiple ecommerce sites, it can be like juggling flaming torch. Sellbrite, ChannelAdvisor and other tools can be of great help. These tools sync up your orders and inventory across multiple platforms, including Amazon, eBay, Shopify, etc. As if they were putting out each flame one by one.
Collaboration tools are powerful. Don’t ignore them. Slack and Trello are great tools for transforming chaotic communication into efficient teamwork. They can help you avoid email chains that go on forever and keep everyone in the loop. Consider them the duct tape that holds your team together.
Avoid common pitfalls, such as shiny object syndrome. Sticking to the tried and true essentials is a better way to keep your toolbox functional. Ensure any tool you choose is compatible with your existing system.
When you use the right tools, your sales journey can go from “Good Grief!” to “I Got This.” Although none of them will work alone, they combine to create a powerful toolkit that helps you to conquer those seller fears. Start achieving your sales goals today!